Paige for Agencies Reputation management

White label reputation management for every client

Reputation managementIncluded with Paige · 9 features

White label review management for every client

Recent reviews are one of the strongest Google Maps ranking signals, and review management is one of the easiest services to sell. Paige asks each client’s customers for reviews, follows up, replies to every review in the client’s voice and reports bad reviews to Google, all under your agency’s brand.

Inside Paige

A reply rule for every star rating

Why it matters

  • Results clients can seeA steady flow of new 5-star reviews is proof of value every client notices.
  • Replies in about 45 minutesEvery client review gets a thoughtful reply, often before the client sees it.
  • Fewer angry callsUnhappy customers can send private feedback, and you hear about it first.

How it works

  1. 1Choose how each client asks: a branded review link, QR code, NFC card, or automatic requests from their inbox, CRM or Zapier.
  2. 2Paige sends requests after the delay you choose, then one follow-up to anyone who hasn’t reviewed yet.
  3. 3Every new review gets a reply, automatically or after approval, and bad reviews are reported to Google.

What’s included

  • Branded review link for each clientEach client gets a short review link that opens a branded page and sends happy customers to Google. Tag it by employee or service.
  • Automated review repliesSet a rule for each star rating: reply automatically, draft for approval, use a template or ignore. Replies use the reviewer’s name and match the client’s tone.
  • Review QR codes and NFC cardsDownload a QR code for any client’s counter, receipts or trucks, or order unbranded NFC tap cards right from Paige.
  • Auto flag bad reviewsPaige reports negative reviews to Google as they arrive and tells you which rule they break. No one can guarantee removal.
  • Automated follow-upsCustomers who don’t leave a review get one friendly reminder. People who already reviewed are skipped.
  • Requests by SMS, email, WhatsApp and moreReach each client’s customers where they actually reply.
  • Turn 5-star reviews into social postsGreat reviews become posts that show off your client’s work.
  • See why a client isn’t getting reviewsSpot where requests stall so your team knows which clients need help.
  • Backup of every client’s Google reviewsReviews are saved, so a client never loses their reputation.

Good to know

  • Add customers automatically by BCC’ing your review address on invoices, through Zapier or a webhook, or upload a CSV and Paige enrolls a few a day so the new reviews look natural.
  • Requests only go out during normal business hours for your kind of business.
  • When you start, Paige catches up on unanswered reviews from the last six months, five a day, unless you tell it not to.
  • Photo Boost can ask customers to share a photo before they head to Google. You approve each one first.

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