The Most Overlooked Section of GMBs

Let’s be honest—would you visit or call a restaurant or store with zero photos on their Google business profile? Probably not. The media section is constantly overlooked by business owners trying to optimize their profile and what’s even worse is that neglecting it will cause potential customers to overlook your business! Photos and videos don’t just make your profile look good; they boost your rankings, increase customer trust, and can directly influence people to choose you over the competition. Plus, Google loves active profiles that consistently upload fresh, optimized media.

Jun 30, 2025

The Most Overlooked Section of GMBs

Let’s be honest—would you visit or call a restaurant or store with zero photos on their Google business profile? Probably not. The media section is constantly overlooked by business owners trying to optimize their profile and what’s even worse is that neglecting it will cause potential customers to overlook your business! Photos and videos don’t just make your profile look good; they boost your rankings, increase customer trust, and can directly influence people to choose you over the competition. Plus, Google loves active profiles that consistently upload fresh, optimized media.

How to Optimize Your GMB’s Media Section:

  1. Consistency: It’s much more beneficial to upload your images slowly over time rather than in bursts. Try uploading a new image every few days and stay consistent long term.
  2. Optimization: Ensure your images are optimized with geotags and include your target city and keywords in metadata, such as file names and meta descriptions. Google pays attention to this info and helps them figure out where a business is relevant.
  3. Upload Videos: Make sure to add videos to your media section. Most profiles don’t even have enough photos, let alone videos. This is a great way to post more eye-catching content and show customers why they should choose your business.

Adding photos and videos to your GMB isn’t just an optional extra - it’s a necessity. It’s how you tell your brand story, connect with local customers, and show Google you’re the real deal. Now grab your phone, take some pictures, and let the visuals do the talking!


If that seems like too much work you can make things much easier by using our fully automated GMB optimization AI, Paige, which can handle all that work we described and now upload videos to your profile! Start a trial today for just $1!

About Author

Justin Silverman

Justin Silverman is the Founder and CEO of Merchynt, a local SEO technology company on a mission to make local SEO services not suck—one agency and small business at a time. Since launching Merchynt in 2019, Justin has helped over 20,000 businesses grow through data-driven Google Business Profile optimization and AI-powered local marketing tools like Paige. With more than a decade of experience in digital marketing and business growth, Justin previously held executive roles at Vista Group, where he served as VP of Global Partnerships and President of MovieXchange. He also led strategy and operations at Veezi, helping to scale tech products across international markets. Justin's career has spanned roles in marketing, partnerships, and operations, working with companies from early-stage startups to global enterprises. His deep knowledge of local search, combined with real-world leadership, positions him as a trusted voice in the local SEO and SaaS space. Under his leadership, Merchynt has become a go-to provider for agencies and small businesses seeking to dominate local search rankings through white-label solutions, AI automation, and performance-focused strategy. Justin continues to speak, write, and build tools with one mission in mind: to help 298 million businesses get found online by their perfect customer.