Is Google’s AI Mode Hurting Your Metrics?

Google’s new AI mode metrics just started showing up in Search Console reports. Cool? Yes, but there’s a catch. Over 50% of users are now using AI Mode, but it doesn’t show the usual call, directions, or website buttons from your Google Business Profile when your business is shown to a potential customer. What does this mean, you ask? Your performance metrics on reports might look like a hot mess until this is sorted out.

Jun 30, 2025

Google’s new AI mode metrics just started showing up in Search Console reports. Cool? Yes, but there’s a catch. Over 50% of users are now using AI Mode, but it doesn’t show the usual call, directions, or website buttons from your Google Business Profile when your business is shown to a potential customer. What does this mean, you ask? Your performance metrics on reports might look like a hot mess until this is sorted out.

Don’t Panic - It’s Not Just You

If your call, direction, and website click numbers suddenly tank, don’t start re-writing your SEO strategy over your morning coffee. It’s not you, it’s how Google reports metrics. AI mode isn’t tracked the same way as regular searches, so key stats like calls and clicks may drop even though people are still finding you. We’re expecting Google to straighten this out eventually, so just ride the wave and expect some reporting weirdness. The best thing you can do here is stay calm and check your rankings on heat map audits since they won’t be impacted in the same way.

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About Author

Justin Silverman

Justin Silverman is the Founder and CEO of Merchynt, a local SEO technology company on a mission to make local SEO services not suck—one agency and small business at a time. Since launching Merchynt in 2019, Justin has helped over 20,000 businesses grow through data-driven Google Business Profile optimization and AI-powered local marketing tools like Paige. With more than a decade of experience in digital marketing and business growth, Justin previously held executive roles at Vista Group, where he served as VP of Global Partnerships and President of MovieXchange. He also led strategy and operations at Veezi, helping to scale tech products across international markets. Justin's career has spanned roles in marketing, partnerships, and operations, working with companies from early-stage startups to global enterprises. His deep knowledge of local search, combined with real-world leadership, positions him as a trusted voice in the local SEO and SaaS space. Under his leadership, Merchynt has become a go-to provider for agencies and small businesses seeking to dominate local search rankings through white-label solutions, AI automation, and performance-focused strategy. Justin continues to speak, write, and build tools with one mission in mind: to help 298 million businesses get found online by their perfect customer.